Privacy Policy

Last updated: January 2025

Introduction

CarFlightHotel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our flight booking services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or create a profile
  • Book flights or make travel arrangements
  • Subscribe to our newsletter or marketing communications
  • Contact us for customer support
  • Participate in surveys or promotional activities

This information may include:

  • Name, email address, phone number, and mailing address
  • Payment information (credit card details, billing address)
  • Passport information and travel document details
  • Travel preferences and booking history

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To process and manage your flight bookings, reservations, and travel arrangements
  • Communication: To send booking confirmations, travel updates, and respond to your inquiries
  • Personalization: To customize your experience and provide personalized travel recommendations
  • Marketing: To send promotional offers, newsletters, and travel deals (with your consent)
  • Analytics: To analyze website usage, improve our services, and enhance user experience
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Fraud Prevention: To detect and prevent fraudulent activities and security threats

Information Sharing and Disclosure

We may share your information with:

  • Airlines and Travel Partners: To complete your bookings and travel arrangements
  • Payment Processors: To process payments securely
  • Service Providers: Third-party companies that assist us in operating our website and conducting business
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission (SSL/TLS)
  • Secure storage of personal information
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit certain features of our website.

Types of cookies we use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Data Portability: Request transfer of your data to another service
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@carflighthotel.com

Address: CarFlightHotel Privacy Team

We will respond to your inquiry within a reasonable timeframe.